As the number of prepaid cardholders increase, so do your customer support requirements!

As one of the most dynamic and fastest growing markets in the financial industry, prepaid cards are the new currency for the physical point-of-sale world and the virtual online market place. At Prepaid Dialogue, we have the capability to provide cardholder support services 24 hours a day, 7 days a week.

Cardholder Support
Our dedicated help desk, staffed with prepaid specialists, are there to provide support for

  • Cardholder inquiries
  • Lost/stolen card reporting
  • Address changes
  • Funding questions
  • Balance inquiries
  • Transaction disputes

Cardholder Activations
We assist cardholders by enrolling and registering them, activating their card, selecting a PIN, and managing their passwords.

Text Messaging
We can even send your cardholders friendly card balance and transaction updates via text message, if requested.

Case Studies:
Superior Loyalty Deserves Superior Customer Service

Call us today at 800-523-5867 and give your prepaid card program the robust support it deserves.