Dialogue Marketing Recognized by Industry Leader Interactive Intelligence for 10-year Customer Relationship

Attributes significant growth, more than 80 client contracts to provider's technology

AUBURN HILLS, Mich., Dec. 8, 2011 — Dialogue Marketing Inc.has been recognized by Interactive Intelligence, a global provider of unified IP business communications solutions, for its 10-year customer relationship. Dialogue Marketing is a nationwide provider of customer relationship management services that help companies of all sizes and across a wide range of industries acquire, support and retain customers.

"Dialogue Marketing has long been a source of valued product feedback for us because they're always looking for new ways to push the envelope in enhancing the customer experience," said Interactive Intelligence vice president of sales, Paul Weber. "The company takes full advantage of our standard feature-set and their in-house development team extends our software's flexibility to deliver its clients highly customized CRM solutions."

Dialogue Marketing delivers superior technology to its clients through Interactive's all-in-one IP communications software suite, Customer Interaction Centerâ„¢ (CIC). Dialogue Marketing also uses CIC to support its internal business operations.

"We're firmly committed to CIC because we've used it for 10 years, including in-house, so we know its value first-hand," said Alejandro Vargas, chief executive officer and president of Dialogue Marketing. "We attribute much of our success to the long and close relationship we've had with Interactive Intelligence."

CIC has cost-effectively supported Dialogue Marketing's continued growth, including more than 80 client contracts. Dialogue Marketing was recently named the eleventh fastest growing company in Detroit by Inc. magazine, and it has become a leading provider in many industry verticals, including the blood donor recruitment, financial and insurance industries. In addition, the company was recognized as a 2011 Top 50 Teleservices Agency by Customer Interaction Solutions magazine.



About Dialogue Marketing, Inc.

Established more than 30 years ago, Dialogue Marketing, Inc. provides award-winning customer relationship management (CRM) services to help companies of all sizes and across a wide range of industries acquire, support and retain customers. The company was recognized by Inc. magazine as one of America's fastest growing private companies for two consecutive years, and was recognized as a 2011 Top 50 Teleservices Agency by Customer Interaction Solutions Magazine. With more than 1,100 employees, the company offers lead generation, customer care, technical support and end-to-end sales support to help turn call centers into value-added profit centers that build long-term enterprise value and lifelong customer relationships.