Reduce the risk of default… establish one-to-one relationships
with your borrowers.

As more and more homeowners are under pressure to make their mortgage payments; this presents a tremendous opportunity for your business to offer assistance as well as maximize revenue.

Loan Modification Programs
At Lending Dialogue, we can help speed up your company’s sales pipeline by ensuring any leads you produce are well-qualified.

• Lead Response- We will start by becoming your first-hand response team to any Internet or advertising leads your company generates.
  • Real-time web lead call back capability
  • Auto dialer / message blasts to proactively drive customer response
  • Live chat support
• Lead Qualification- Every borrower brings with them a different set of financial obligations. We’ll consult with each individual on a case-by-case basis, helping the homeowner determine the best option available.
• Live Transfer- Once our agents confirm the quality of the lead and the homeowner’s interest, they immediately teleconference the owner in with your loss mitigation representative.

Loan Servicing Programs
Lending Dialogue has a wide range of service solutions to help you grow and improve your loan servicing programs and customer relationships. It is our goal to assist your homeowners with their account questions and to work with them if they are having trouble making their mortgage payments.

• Account Management- From first payment through payoff, we deliver the most innovative business and technology solutions designed to help your company service its existing customers.
• Loss Mitigation- As soon as you notice that a homeowner has become 30, 60, or 90 days past due on their payments, we can help you contact them and determine if there is a loss mitigation program that is right for them.

Loss Mitigation Live-Transfer Programs
Our solution will allow your lead aggregation business to become more efficient and profitable generating the leads via multiple channels, while we can help by handling the qualification and live transfer processes.

Case Studies:
Increasing Market Share for Lenders with the Help of Proactive Marketing Campaigns