Dialogue has over 20 years of experience building and managing sales, marketing, and customer support operations for the technology industry.

Our domain expertise and track-record of results with some of the most successful hi-tech companies have given us an elite status in the industry.

INSIDE SALES
With our ability to take orders directly by phone, fax, mail, or online, Dialogue is a seamless extension of your sales department. The result is a lower cost per sale, a higher number of sales contacts, and an improved profit margin.

SALES-FOCUSED ORDER-PROCESSING AND TELESALES PROGRAMS

• Lead Generation
• We implement business processes and web-based technology to immediately distribute valuable leads.
• We implement overlapping closed-loop processes to ensure that leads are picked up by our clients’ sales channels, the customer has been contacted and is satisfied with the contact, and to track sales.
• Renewals
• We can help you capture critical prospect and customer data – at the initial point of sale and every touch point along the way – that reveals a comprehensive view of each customer and allows you to track wants, needs, and preferences.
• Technical Support
• Hi-tech companies that do not have the appropriate in-house expertise, resources, or desire are increasingly turning to Dialogue for post-sales technical support.
• Inbound order processing.
• Outbound telesales.
• Up-selling, cross-selling, and next-selling.
• Pre-sales customer service and support.
• Major account sales.
• Electronic commerce and reporting via the web.

Call us today at 800-523-5867 and put your IT ahead of the competition.