Established more than 30 years ago, Dialogue Marketing provides award-winning BPO and customer engagement services that help companies acquire, support and retain customers across multiple channels. By combining proprietary, custom developed technology with passion and a dynamic, innovative culture, Dialogue works with clients to enhance each stage of the customer life cycle.
Its range of products and services, including custom developed CRM systems and predictive analytics, combined with experienced brand advocates allows the company to analyze and engage through the preferences of the customer, maximizing the value of the opportunities presented. Dialogue utilizes its sophisticated analytics and customer interaction strategies to reengineer channel processes that deliver a more effective and integrated customer experience, playing to the strengths of today’s mix of online and traditional service channels.
With more than 1,100 employees, the company’s service offerings include lead generation, customer care, technical support and inside sales to help build long-term enterprise value and lifelong customer relationships.
We believe that the passion our employees have for their job is reflected in each and every customer contact."