Who We Are
We believe that the passion our employees have for their job is reflected in each and every customer contact."
Dialogue Marketing goes beyond traditional call center services to improve business’s relationships with their customers by recognizing and responding to market trends that result in high touch/high value customer experiences.
- Founded in 1978
- Over 1100 employees (and growing!)
- 4 locations in Michigan & Utah
- SAS-70 Type II
- PCI compliant
- HIPAA compliant
- In-house software development
Dialogue Marketing is not a traditional contact center—we go beyond the call
Dialogue Marketing started over 30 years ago as a traditional contact center—all things to all people—but as we evolved, we began focusing on being a proactive partner with our clients; you could say that we found our passion in life. To build value and meaning…simply put, we strive to grow relationships. Our approach caters more towards being a transparent, proactive partner; we do this by recognizing that every client has unique needs and that the customer experience requires an individualized approach for ensuring success. We don’t fit your needs into our solution; we listen to your needs to fit the best solution.
To learn more about us:
Our Business Units
To better serve our clients, Dialogue Marketing is broken down into focused strategic business units with direct expertise in various verticals. Here is how our business units are laid out:
Our People Have Passion
We believe that the passion our employees have for their job is reflected in each and every customer contact. This is why at Dialogue Marketing it is important to us to create an atmosphere that makes it fun and rewarding to come to work every day. We pride ourselves in not only creating a learning environment for our employees but also for creating an environment that encourages fun and teamwork.
Our Recognitions
- INC. 500/5000 “Fastest Growing Companies of the Year" (2010, 2011)
- Top 50 Teleservices Agencies Ranking from Customer Interaction Solutions magazine
- Utah Top 100 (2008, 2009, 2010, 2011)
- Ernst and Young Entrepreneur of the Year 2010 Winner